Real Medicare help, right here in Virginia

Talk with a licensed agent from our Virginia office in Harrisonburg, go over the options for 2027, and decide what's right for you. The review is free.

  • No cost and no obligation to change anything
  • A Virginia-based licensed agent, not a call center
  • Keep what you have or switch. The choice is always yours.

Get your free 2027 plan review

What best describes you right now?

Pick one to continue.

Tell us a little about you

So your agent knows who they're talking with.

Please enter your first name.

Please enter your last name.

Please enter a 5-digit ZIP code.

How should your agent reach you?

A licensed agent from our Harrisonburg office will contact you.

Please enter a 10-digit phone number.

Please enter a valid email address.

Your information is only used to set up your review.

  • Licensed insurance agents
  • Not a call center
  • Not the government
  • Virginia-based agency

Your Virginia team, based in Harrisonburg

Our Harrisonburg office has been helping people with their insurance since 1979, and our licensed agents help Virginians statewide by phone. When you book a review, you talk with a licensed agent from this office.

We Know Medicare 1502 Brookhaven Dr.
Harrisonburg, VA 22801
(540) 433-1149 Formerly Marketplace Agency & ElderCare Associates
Navigating Medicare was overwhelming until I connected with Carolyn Smith and her exceptional team at ElderCare over 25 years ago. They took the time to understand my health concerns and financial situation, recommending a plan that offers excellent coverage without unnecessary extras. Their patience and expertise turned a confusing process into a straightforward one. Now my grandchildren are clients!
Matthew K.
My grandmother needed help understanding her Medicare benefits. [They] treated her with such kindness and patience, making sure she felt comfortable with every decision. They found a plan that covered her medications and specialist visits. Our family couldn't be happier with their exceptional service.
Maxwell D.

Key dates for 2027 coverage

Each fall, people with Medicare can review their coverage and make changes for the coming year.

  1. Oct. 12027 plan details become available
  2. Oct. 15Annual Enrollment opens
  3. Dec. 7Annual Enrollment ends
  4. Jan. 1Changes take effect

Plan letters arrive every fall

Medicare plans mail a notice each fall explaining what's changing next year. The letters are long and can be hard to follow.

A licensed agent can go over it with you in plain English, look at how it affects you, and show you your options for 2027. You can keep what you have, or compare and switch.

What your review looks at

  • Which doctors and pharmacies each plan works with next year
  • How prescriptions are covered for 2027
  • What's changing in the fall plan letters
  • The options, so you can decide with confidence

How your free review works

  1. Answer three quick questions

    It takes about a minute.

  2. We reach out to you

    An agent from our office contacts you, or you can pick a time that suits you.

  3. Talk with a licensed agent

    They'll call you and go over your options.

Helpful to have nearby for your call

Medicare and plan cards, a list of medicines with doses, doctors and pharmacy names, and any plan letters from this fall. Don't have everything? That's fine.

Common questions

Does the review cost anything?

No. The review is free, and you don't have to change anything.

Who will I be talking with?

A licensed insurance agent from our office on Brookhaven Drive in Harrisonburg, Virginia. We're a Virginia insurance agency, not a national call center and not the government.

Do I have to change my plan?

No. Some people review their options and keep what they have. The choice is always yours.

What happens after I fill out the form?

A licensed agent from our Harrisonburg office will contact you. You'll also have the option to pick a day and time for your call.

Can I just call instead?

Yes. Call (540) 433-1149 (TTY 711) to talk with a licensed agent.

Your review is free. Annual Enrollment ends December 7.

Take a few minutes now so you can decide with time to spare.

We Know Medicare

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

We Know Medicare is a licensed insurance agency. We are not connected with or endorsed by the U.S. government or the federal Medicare program.

We Know Medicare, 1502 Brookhaven Dr., Harrisonburg, VA 22801
Call a licensed agent: (540) 433-1149 (TTY 711).

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