Terms of Service

Last Updated: 01 December 2025

1. Who We Are

Medicare Solutions Team (“we,” “our,” “us”) is an independent insurance agency specializing in Medicare education and Medicare-related insurance products. We are not affiliated with Medicare, CMS, the United States Government, or any federal program.

Our services include:

  • Educational webinars
  • Medicare consultations
  • Informational emails and text messages
  • Appointment scheduling
  • Insurance plan recommendations

2. Eligibility for Use

You must be at least 18 years old to use our website and services. By using our site, you confirm that you meet this requirement.

3. Informational Purpose Only

All content provided on our website, webinars, SMS messages, emails, and materials is for informational and educational purposes only.

We do not provide:

  • Legal advice
  • Tax advice
  • Medical advice

Medicare and insurance information changes frequently. While we strive for accuracy, we cannot guarantee that all information is up-to-date or applicable to your specific situation.

4. No Government Affiliation

Medicare Solutions Team is not connected with or endorsed by:

  • The Centers for Medicare & Medicaid Services (CMS)
  • The Social Security Administration
  • Any state or federal government

We are an independent agency representing multiple insurance carriers.

5. Use of Website and Content

You agree not to:

  • Misuse or disrupt our website
  • Copy, reproduce, distribute, or sell our content without permission
  • Use our content for commercial purposes without authorization
  • Attempt to access secured areas without authorization

All content on this website is protected by copyright and intellectual property laws.

6. User Information and Accounts

When submitting information through our forms, you agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of any communications you receive.

We reserve the right to refuse service to anyone for any reason.

7. SMS/Text Messaging Terms

By providing your mobile number and opting into our SMS/text messaging program, you agree to receive informational messages related to:

  • Webinar access
  • Appointment confirmations
  • Appointment reminders
  • Medicare educational content

We do NOT send marketing or promotional SMS messages.

Message Frequency: Varies based on your engagement.
Message/Data Rates: May apply depending on your carrier.

Opt-Out Instructions

You may opt out at any time by replying:
STOP

You may also request assistance by replying:
HELP

We do not sell, share, or rent mobile numbers to third parties for marketing purposes.

8. Email Communication

By submitting your information, you consent to receive:

  • Webinar links
  • Medicare education emails
  • Appointment-related communications
  • Follow-up information

You may unsubscribe at any time via the “unsubscribe” link in our emails.

9. Third-Party Tools and Services

We may use third-party services such as:

  • Email delivery platforms
  • SMS gateways
  • CRM systems
  • Appointment scheduling platforms

These tools may collect information necessary to perform their functions.

We are not responsible for the privacy practices of third-party websites or tools.

10. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”

We make no warranties that:

  • The website will be uninterrupted or error-free
  • Information provided will always be accurate or complete
  • External links and third-party services are secure

Use our services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or services.
  • We are not liable for decisions you make based on information provided through webinars, emails, SMS, or consultations.
  • We are not liable for technical delays, interruptions, or failures.

Your sole remedy for dissatisfaction is to discontinue using our services.

12. Indemnification

You agree to defend, indemnify, and hold harmless Medicare Solutions Team and its representatives from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website or services
  • Your violation of these Terms
  • Your violation of any rights of another person

13. Appointments and Consultations

All consultations are provided at no cost and without obligation.
We may discuss Medicare Advantage, Supplement (Medigap), or Part D plans based on your needs.

You agree that:

  • Recommendations are based on the information you provide
  • You are responsible for decisions regarding Medicare coverage
  • No guarantee is made regarding pricing, availability, or plan suitability

14. Changes to These Terms

We may update or modify these Terms at any time.
Your continued use of the website signifies acceptance of any updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles.

16. Contact Information

Medicare Solutions Team
Email: loran@weknowmedicare.com
Website: https://mymedicaresupplementplan.org

Medicare Solutions Team 770 6th Ave, Hancock WI 44943